KULAE (Pronunciation: COOL-eye)
What it means: the name Kulae was derived from the Sanskrit word kula, which means “community.” Adding the letter “e” to the end of a word in Sanskrit pluralizes it, so we turned “community” into “communities!”
We chose the name “Kulae” with our mission and mantra in mind: we want to help bring communities together through yoga and good karma, helping to maintain healthy people on a healthy planet.
OUR VALUES
We believe that karma is real and wish to build a more positive world where yoga can truly be for everyone without taxing our planet. Kulae subscribes to the tenets of kula (community), yoga (to unite), and karma (the net balance of a person’s actions) and sees these elements as the path to a more peaceful, caring, healthy world. We warmly invite you to join Kulae in uniting our collective communities in good karma with the beautiful and constructive practice of yoga.
SUSTAINABILITY
This planet is the only one we’ve got. We’re deeply committed to protecting our Mother Earth and keeping her in the best condition possible for future generations.
COMMUNITY
We are all bettered by the betterment of each individual. We are devoted to treating the people we encounter with kindness, respect, and open-mindedness.
KARMA
Practicing good karma is a form of mindfulness of our actions towards others. It is imperative to us to remain mindful, and create our good karma in ways that really count.
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 5-20 Business days |
| Canada, Europe | 5-20 Business days |
| Australia, New Zealand | 5-20 Business days |
| Central & South America | 5-25 Business days |
| Asia | 5-20 Business days |
| Africa | 5-25 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of intricateservices.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of intricateservices.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of bestsellers-high-ticket.sellviastore.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bestsellers-high-ticket.sellviastore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Wonderful addition to my practice. I do not take hot yoga but rather attend a more traditional studio with both Pilates and vinyasa flow yoga. However, for Pilates, I only have to use this towel and it stops the slide. It washes well and maintains the grip.I'm pretty happy.Win win.
I've used this for the past few weeks in a hot yoga class. it’s is very absorbent. Great product for the price.
Just love the softness, the color, and the quality. Makes my floor workouts so much more comfortable on my mat. I use it for gently wipe sweat during my workout activity.
Use in hot yoga. Does everything described
Nice quality towel, very soft to the touch and washes up nicely. Also very absorbent in my hot yoga class. It works!