Lady Alamo is an accessories brand based and manufactured in San Francisco. Since 2011, we have been on a mission to bring joy to people’s everyday lives with original prints & vibrant colors.
In 2011 wife & husband team Yiva & Bryce began printing and sewing bags out of their tiny apartment in San Francisco’s Alamo Square neighborhood, home of the Painted Ladies
(Alamo Square + Painted Ladies = Lady Alamo).
Having since moved into the City’s Mission District, the commitment to producing locally and finding happiness through design remains.
At Lady Alamo we strive to create everyday items that bring joy with each use. Focusing on natural materials, versatility and of course color, we’ve created a variety of Zipper Pouches, Backpacks and Reversible bags that you will want to show off every chance you get.
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 5-20 Business days |
| Canada, Europe | 5-20 Business days |
| Australia, New Zealand | 5-20 Business days |
| Central & South America | 5-25 Business days |
| Asia | 5-20 Business days |
| Africa | 5-25 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of intricateservices.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of intricateservices.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of bestsellers-high-ticket.sellviastore.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bestsellers-high-ticket.sellviastore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer Reviews
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Exactly what I was looking for. A large and simple makeup bag to keep around my house and travel with. I like keeping all my makeup in one place and still have easy access, this bag allows me just that. I haven’t had it for a long but so far, so good. It is really big, even bigger than I anticipated but I’m glad. It fits so much.
I've watched my daughter carry this around as her makeup bag for a year in envy. Simple & Classic design. Large capacity. Very sturdy. and when I went to buy my own, the price was great! Sometimes the price makes you hesitant thinking it's too cheap. Truth is this bag is very well made and I love that I have my own now.
The bag is very well made. it's a thick, high-quality canvas and zip; it doesn't feel cheap by any means. The size is amazing. Overall, it's a very good bag for someone that has a decent amount of makeup and doesn't want a loud pattern or color.
These were some of the best minimalist toiletry bags I ever purchased. The canvas material is sturdy and appealing. They are very roomy and durable. After around a year the zipper did break on one. I will definitely be purchasing again!
I love the size of this makeup bag. It’s pretty and it’s durable and does not show the dirt. Thinking of getting each of my adult kids one for a travel bag. Tired of them always forgetting their toiletries while traveling with me.
A good makeup bag is hard to find. So many of them are tacky and or trying too hard to be trendy in a way that I don’t like. This makeup bag is well-made. The zipper is sturdy. The fabric is good.
The material feels so nice. It's a good bag honestly. I spilled beef juice on it but was able to easily get the smell out by blotting with alcohol and letting it air dry. Easy clean up! Still going strong
Very trendy, cool looking bag. Perfect for makeup. I bought one for one daughter and when it came in I ended up ordering two more. I got another for myself and one for my other daughter. Well made. Definitely recommend.
Absolutely love this bag. Good sturdy canvas like material. Fits all the items needed to go out in public during this public health crisis such as masks,gloves,sanitizers and a couple of spray bottles of disinfectants. Everything fits perfectly!
I bought these to use as makeup bags. They are a great size and very durable. Only thing I didn’t like was the color. Not what I was expected, but the quality is nice
Really nice quality material! Durable and sturdy. Was impressed when it arrived as it was better than what I was expecting. Can use it as a travel case or makeup case. I highly recommend it!
I wasn't sure what to expect, but was pleasantly surprised by this bag. It is a great size for a general make-up collection. The bag is also cute and durable.
I needed a makeup bag that was discreet since sometimes I run late and have to do my makeup when I get to the office. This bag is large enough to hold all of my makeup
I use these to carry art supplies when travelling. These are well made and have good heavy duty zippers. I have not had any problems with the zipper freezing or getting stuck.
I really like these bags. They are thick and studious, and very roomy. I also really like the minimalist design of them. For the price, they were a great find!
I absolutely love this bag!! It can hold a ton and is made so well!! I will definitely buy more of these!! Great price and product!
Great high quality product with a heavy duty zipper! This bag will still be here when I’ve turned to dust!
Wouldn’t mind if it was a tiny bit bigger but it’s held up for a while and I’m very pleased with this bag. I’ve had tons of terrible toiletry bags but this one is great.
Love this bag. It's large enough to hold all makeup, toiletries, even hair brushes and comb. I frequently travel visiting family and this perfectly serves my needs.
Nice bag, just the size I wanted to put my sunscreen/beach necessities (minus the towel) in.
Finally a big enough makeup travel bag for my skincare and makeup needs!!! I could not be happier
This is a nice bag. Good size and quality materials. Looks like it will hold up for a while. I purchased these to organize mine and my son's items in my purse.
These things are huge. They’re thick and the zippers are heavy duty. They work for makeup and toiletries or for electronics and charging cords.
It's perfect. Need to find a bag to hold all the makeup I DO USE haha. This was just it!
This is a very sturdy purse. It's not quite as large as I had expected but it is able to fulfill all of my cosmetic needs.
I bought this as an essential pouch to use in my carry on bag. It fits my needs perfectly.
This bag literally holds everything I need for my makeup, including more!
Great buy, thinking about another.
This canvas bag is great. A little bigger than what I was anticipating but I was able to fully load this up with my various wires for my cell phones. Great purchase
Works perfectly to hold my smaller medical tools for work.
This bag is amazing.
Highly recommend it!!!! Made of high quality materials.
A bit expensive for a small bag but ordered as a gift to personalize and it worked out nicely.
Bags are sturdy and well made.
LOVE these bags!!
Used it as a gift for a friend. I wanted to keep it.
Love this pouch, it is super high quality, well made beautiful fabric
This looks great and is the perfect size, I swap it out in my various tote shoulder bags
Very nice quality storage bag - used for a sewing kit in our home.
Really great quality - the material is thick and durable.