SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of intricateservices.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of intricateservices.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I typically don't write product reviews unless something truly stands out, and I've always disliked using manual squeeze suckers. I found them more inconvenient than helpful. However, this electric one is a game-changer. My son is less than 2 weeks old and had some congestion, but this device swiftly removes those boogies in just a few seconds, allowing him to breathe and sleep comfortably. He usually fusses before his nap due to congestion, but as soon as this sucker clears it all out, he relaxes almost instantly and starts to close his eyes. I wholeheartedly recommend it.
This device works exceptionally fast, keeping the baby engaged with its lights and music, and the suction has multiple levels for dealing with dryer boogers. It's incredibly easy to disassemble for cleaning and takes only ten seconds to put back together. I've been using it multiple times a week for over a month, and I've only had to charge it once for its initial charge. This is a must-have for registries and makes a fantastic gift for new parents.
My 5-year-old has faced numerous ENT issues that made him anxious about blowing his nose. No matter how many times we practiced or played games to help him learn to blow his nose, he always felt anxious about it, even with tissues. This device was my last hope to help him breathe, and I'm thrilled that it worked! He loved the lights and music, and after playing with it for a bit and realizing it didn't hurt, he allowed me to use it on him without tears or struggles.
I appreciate the lights and music feature, which helps distract my baby from the uncomfortable suction. However, I do wish it was easier to clean.
After 8 years, I had another baby, and I never liked the idea of manually suctioning out baby boogies. It grossed me out. I'm so pleased they make this rechargeable version. No baby enjoys having their nose suctioned, but this device makes the process much easier. It's easy to disassemble for cleaning, and it's always ready to use. Highly recommended.
Dealing with a sick baby or toddler is challenging, especially when they're congested. That's where the nose sucker comes in, clearing their nasal passages in seconds. We had a less effective one when our child was younger, but this one exceeded our expectations. The fact that it's USB rechargeable is a bonus. It's a win-win! Get it and save yourself some tears.