SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of intricateservices.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of intricateservices.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The best part is that this kick mat doesn't get dirty as quickly as cloth mats. I've tried several and I have something to compare. This one is made of soft and durable leather that is easy to clean with a wet wipe. I would also like to note separately that it has metal fasteners and an anti-slip backside coating. I suppose it should fit any car. Thank you! I'm pleased with my purchase!
Very beautiful back protectors, I ordered two. Perfect fit in my Toyota Corolla, they hold firmly and don’t slip on the seat. The cover is made of soft eco-leather and fastenings made of metal. I have not yet had a chance to check how well they are cleaned of dirt, but judging by the reviews, there should be no problems. Either way, they look great. Thank you
We bought one so that our little son would not constantly stain the seat with his shoes. To clean it of dirt, I simply wipe this protector mat with a damp cloth. So convenient! Attaches to the seat back easily and tightly. This blue color is very cute and looks fresh. We’ve been using it for three weeks now and everything is fine! Can recommend this kick mat!
High quality sewing and materials. We’ve been using our kick mats for two months now. They are asy to attach and clean. On the road, they stay in place and don’t slip on leather upholstery. If you are looking for a useful gift for a family with an active little kid, I highly recommend this kick mat
Stylish kick mat, eco leather is pleasant to the touch and is easy to clean with a damp cloth. Attaches from the bottom from above to the headrest. Nice blue color, perfect fit for a black leather interior of my Chevrolet Malibu! I’ve been looking for something in this color and good quality for a long time actually. So I definitely recommend buying this mat!
We ordered two of these kick mats for the Range Rover Evoque. The order was received in 3 days in a branded box, well packaged. The size is what you need to protect the upholstery from children's shoes. Very satisfied. The product worth the money.
I love this blue color! The quality is really good. Covered the back of seat completely! Dirt is easily removed with a wet cloth. It has headrest straps on top and you can also fasten this kick mat under the seat if you have something to attach to. I don't, but it still works great :) :)
Fits perfectly in Kia K5, but I suppose the size is universal to fit any car. Good quality and I’m glad to keep the seats protected! My kids are happy and kick the backs of the seats for fun. But I remain calm because I know that the upholstery will remain clean :)
This kick mat is perfect for our car interior! We have a black leather interior. It doesn't compare to cheap polyester, and it's not a shame to transport passengers in the back. The quality is excellent, soft leather and metal hooks. The price is fully justified. Thank you!
I love these car kick mats! At first I ordered one for a test and two weeks later I ordered the second one. Everything is amazing! The kick mats work perfectly and looks very cute in the black car interior! Never seen anything of such a stylish design before!
I’m pleasantly surprised by the high quality and ease of use!Such a back protector will last a long time,since it doesnt even need to be removed to a cleanup,one just have to wash it with a wet wipe.And this is important, especially when you have little children.
Good protection of the back of the seat from dirty children's shoes :) The quality of materials is excellent. I attached this kick-mat in a minute. Has a non-slip layer on the back which is also nice
We received this kick mat a week ago and have already tested it in rainy weather! The dirt is easily washed off, I wiped it with a damp cloth and it was like new again! Excellent quality, well made!
Perfectly matches with black interior. I really liked that there are hooks that can be fastened under the seat. .Excellent quality of leather and fasteners, anti-slip backside. Very happy with the purchase!
super quality, easy to attach both top and bottom with metal hooks. also easy to wash. looks very minimalistic. highly recommend this kickmat
the kick mat is well stiched, I didn’t find any issues. everything is fine and the price is justified for such high quality. fast delivery! I recommend ordering if you have children!
Good quality and sewing without flaws. This kick mat really looks cool inside the black car! My husband is happy, now the upholstery is always clean 🙌
Looks great and easy to attach. I also have a seat protector from this brand in the same blue color. I can definitely recommend this brand, excellent quality of accessories
Neatly stitched, made of good eco-leather. Looks cute inside the car, much better than these transparent seat covers. Easy to wipe off dirt. Shipped in a few days. Thank you.
looks very pretty, the back of the seat is now always clean, it is enough to wipe this kick mat with a damp cloth. highly recommend
I ordered two kick mats to have a matching set. Volkswagen polo liftback fit perfectly. Excellent quality, very nice eco-leather.
I liked this back protector, it doesn’t slip, made of durable materials and looks nice in my car 👌🏼
Quality, price, functionality - all good . Looks nice in the car . Attaches simply and quickly . Delivered in 4 days
A useful kick mat for a car where kids travel! Easy to clean with a damp cloth, does not slip. And looks really stylish!
good quality, delivered in 3 days
Greatly protects the back of the seat from little "barbarians" and their legs :)
wonderful kick mat exactly what you want with little kids in the back
I expected a wider coverage, too narrow for our suv.
Nice look and quality! The Nissan Versa fit well. If you have small kids, you need this
Definitely worth the money - top premium quality.
Ideal seat back protection if you have small children! Very cute kick mats, good size and quality, look beautiful on the seats! Got 3 for our minivan! Thank you so much!!
Excellent quality 👍👍👍 Received my order in 2 days , in excellent packaging .Can be a great gift for a family with little children
got my parcel yesterday. this seat back protector is stylish, sewn neatly and the materials look durable. doesn’t cover my seats completely but still works great
Very pleased with this kick mat protector. Nice size and quality. Made carefuly so I know what I paid for.
I expected it to be not black but dark blue. Photos are a little deceiving.
This turned out to be too wide for my car
quality , size , design …. everything is excellent !!!